Agri Sales Support Advisor, Dairygold

The Society wishes to invite applications for the vacancy of Agri Sales Support Advisor. Applications for this position are invited from energetic and ambitious persons who want to work in a successful, customer-orientated team. The successful candidate will work as a key part of the Inside Sales and Marketing Function to grow sales in conjunction with our field-based team through proactive engagement and technical support across our customers and suppliers.
This role will be based in Lombardstown, Mallow, Co. Cork and report to the Inside Sales and Marketing Team Leader.
Please note this is a Fixed-Purpose contract for the purpose of Maternity Leave cover and is expected to end in November 2019.
The successful candidate will be responsible for, but not limited to, the following:
• Communicating professionally and effectively with staff, customers, clients and suppliers.
• Be a key technical support to the field sales team & work closely with them to achieve objectives.
• Possess the relevant technical knowledge to better serve our co-op members through animal nutrition, grassland management, crop agronomy and other key areas as required.
• Attend and participate in Technical Training events.
• Proactively offer “best fit” solutions to customers in relation to their farming needs.
• Provide flexible coverage of inbound calls while providing “best in class” customer service experience to all customers
• Actively partake in all feed, fertiliser and farm requisites seasonal campaigns to drive sales & revenue for Dairygold while supporting the Field Sales Team in specifically targeting their relevant customers.
• Achieve determined metrics in relation to outbound call campaigns and input on our CRM (Customer Relationship Management) System.
• Administration duties including preparation of reports, presentations and business correspondences.
• Communicating professionally and effectively with staff, customers, clients and suppliers.
• Ensuring that this role is carried out pro-actively with energy, commitment, professionalism and discretion, quickly adapting to the position, with an eye for attention to detail.
Applicants for this position must:
• Possess a Third Level (L8) Agricultural Science Qualification or in a related field.
• Be proficient in MS Office suite – Word, Excel, PowerPoint and Outlook. Knowledge of software including CORE POS, CRM, WordPress, Oracle EBIZ and Oracle reporting tool are a distinct advantage.
• Have previous role-related competence and experience.
• Demonstrate great organisational skills, with the capacity to prioritise and see tasks through to completion.
• Be proficient in using business intelligence tool to interpret & analyse business performance data.
• Show resilience and be capable of dealing with pressurised situations and deadlines.
• Be a Strong Communicator with proven sales coaching and mentoring capability.
• Be a Team player with strong evidence of bringing others along with them to fulfil and exceed customer needs.
• Driven to use and develop technical knowledge to benefit our team, customers and suppliers.
Interested candidates should forward a copy of their cover letter and up-to-date CV in strictest confidence by 9am on Monday, the 25th of March 2019 to:
HR Department, Dairygold Agri, West End, Mallow, Co. Cork or e-mail: Ref: AGD-ASSA.

A full role profile is available on request.
Dairygold Co-Operative Society Ltd. is an equal opportunities employer

Updated: 12th April 2019 — 8:32 am